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Managing a Project? Formalize Your Follow-Up Process. - HBR.org Daily

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One of the biggest mistakes in project management is that simply telling someone to do something is enough for it to get done. In most cases, especially with longer and more complex projects, assigning work isn’t enough, explaining work isn’t enough, and even planning out work isn’t enough. Follow-up is the key to making sure the work actually gets done. Effective follow-up can increase your chances of getting projects completed on time while also decreasing your stress. But you have to do it right. First, accept that follow-up and holding people accountable is essential. Second, clarify your expectations of people. Third, systematize follow-up by putting it on your calendar or automating reminders. Next, build in margin for missed deadlines. Finally, talk through the results with your team.

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Managing a Project? Formalize Your Follow-Up Process. - HBR.org Daily
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